Last updated: 20/06/2025

Claire Josserand Ltd – trading as Bébé Deer

Registered company number: NI696370

Contact email: hello@bebedeer.com

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1. Introduction

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We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Claire Josserand Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services.

By using our website or purchasing our products, you agree to the terms of this policy.

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2. Data We Collect

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We collect and process the following personal data:

• Identity and contact data: name, email address, postal address, phone number
• Order information: details of products ordered, payment details (processed securely by third-party providers, we do not store your payment card details)
• Technical data: IP address, browser type, operating system, pages visited on our site (via cookies and analytics tools)
• Communication data: any messages or communications you send us

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3. How We Use Your Data

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We use your data to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our website and customer experience
• Comply with legal obligations
• Send you marketing communications only if you have consented (you can unsubscribe anytime)

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4. Legal Basis for Processing

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We process your personal data based on the following legal grounds:

• Performance of a contract: to fulfill your orders and provide services
• Consent: for marketing communications and cookies
• Legal obligation: to comply with laws and regulations
• Legitimate interests: to improve our business, prevent fraud, and protect our customers

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5. Sharing Your Data

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We may share your personal data with trusted third parties such as:

• Payment processors
• Delivery and logistics providers
• IT and website hosting services
• Legal or regulatory authorities if required by law

We do not sell your personal data to third parties.

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6. Data Retention

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We retain your personal data only as long as necessary to:

• Fulfill orders and provide services
• Comply with legal obligations
• Resolve disputes

Typically, this means your data will be kept for up to 7 years after your last transaction, unless a longer period is required by law.

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7. Your Rights

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You have the right to:

• Access your personal data
• Correct any inaccurate or incomplete data
• Request deletion of your data (subject to legal exceptions)
• Object to or restrict processing
• Data portability
• Withdraw consent at any time for marketing communications

To exercise any of these rights, please contact us at hello@bebedeer.com.

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8. Cookies and Tracking

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Our website uses cookies to improve your experience and analyze usage. You can control cookie preferences via your browser settings. For detailed information, please see our Cookie Policy.

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9. Security

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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

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10. International Transfers

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Your data is stored and processed within the UK and the European Economic Area (EEA). If any transfer outside these areas occurs, we ensure adequate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) or other approved mechanisms to protect your data.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last updated” date.

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12. Contact Us

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If you have any questions or concerns about your privacy or this policy, please contact:Claire Josserand Ltd

Email: hello@bebedeer.com